These terms and conditions set out your agreement with XLNT Events and apply to the Events and courses you have specified and for which you wish to enroll. These terms supersede any other agreements implied or inferred unless in writing signed by both parties.
In these terms and conditions, all references to "us", "our" and "we" mean XLNT Events and all Events and courses will be known as "the event/course" and all references to the "website" mean www.XLNTEvents.com
We've tried to keep the fine-print to a minimum, but the information below is important so please read on!
You are fully aware that the Events/courses constitutes "information only" and does not constitute financial recommendations or advice. These terms & conditions may change from time to time and you may find the most current version on this website. These terms & conditions are applicable worldwide.
1. Rescheduling your enrollment
If you find that you are unable to attend the course on the dates for which you have enrolled, you may transfer your enrollment, without penalty, to the same course that we may convene provided you do so at least fourteen (14) days prior to the original course date and that your rescheduled date occurs within 12 months of the original course date. However, you agree that we may not convene the same or similar course again and that there is no obligation on us to do so. If you do not reschedule as per the conditions stipulated above you will forfeit the money you paid to attend and you will have no other claim against us for a refund or compensation.
2. Transferring tickets
In the event that you cannot attend to receive the Event/course for which you booked, your ticket is transferable to another person, provided that you identify to us the person to whom you wish to transfer your ticket together with full contact details for your substitute, at least fourteen (14) days before the Event/course. Once the transfer has taken place the transferee will be bound by the same terms & conditions as the original ticket holder. In the case that you have purchased an Event/course at the XL Member rate (and) the person you are transferring the event/course to is not an XL Member, you agree that for a transfer to be valid the transfer will not be deemed to have taken place until XLNT Events receives payment for the price difference between the Member rate ticket and the general ticket rate as notified.
3. Enrollment Deposit & Payments for Enrollments
We will not deem you to be enrolled until we receive a payment from you equal to or greater than the minimum deposit required for the course you are enrolling for. The deposit amounts are stipulated on the booking form for each event.
You must pay any remaining balance on your enrollment at least 10 days prior to commencement of the course. We may offer services such as payment plans (terms and conditions to follow) however use of such facilities is optional and does not override the requirement that your enrollment must be fully paid 10 days prior to the commencement of the course.
4. Event/Course changes
We may for any reason deem it necessary to change the Event/course dates, venue, speaker or hours and if so we will do so by notifying you in writing of the changes we make. In such circumstances, you retain the right to reschedule your enrollment in accordance with our rescheduling policy.
5. Event cancellation
If for any reason we deem it necessary to do so, we may cancel any Event/Course by notifying you in writing, in which case, we will refund the total amount you have paid for your enrollment. This is your sole right and remedy against us and you will have no other claim against us for a refund or for compensation.
6. Enrollment cancellation
If you choose to cancel your enrollment for any reason, other than within the cooling-off period identified in paragraph 1, you will receive a credit for the total amount you have paid less the value of any products received with your enrollment as listed in paragraph 1. Credits may not be claimed as refunds; but may be applied towards an enrollment in any other Event/course offered by us.
6 (b) No Show Penalty
In some cases where free tickets are being offered to an event there may be a ‘no show’ penalty. To avoid a ‘no show’ penalty you must notify us 72 hours in advance of the event that you will not be able to attend. If you do provide 72 hours notice of your cancelation you will not be charged any ‘no-show’ penalties. If you transfer the ticket to someone else who fails to attend you are still subject to the ‘no-show’ penalty.
7. Money Back Guarantee
In the scenario that the Event/course that you are attending has been provided with a money back guarantee you may only request a full refund from the workshop event manager at the conclusion of the event/course on the final day. You must attend all sessions and participate with courtesy, manners and respect in all activities to the best of my ability to qualify for a refund. The refund period expires 2hrs after the end of the event/course.
8. Cooling off period
If you notify us in writing (fax,email, handwritten letter) and within 7 working days from the date of signing your enrollment agreement or registering for the course online or via phone that you wish to cancel your enrollment, then we will refund you the total amount you have paid to us in respect of that enrollment less the value of any product received with your enrollment. i.e. products are non-returnable.
We will not refrain from processing your application for credit, unless you cancel your participation in the course within the Cooling-Off Period and by the method stipulated above. There is no cooling off period applicable to tickets purchased to Events.
9. Refunds
Should a refund be due to you, we will process it within 10 working days from the date that XLNT Events acknowledges that refund is due to you and must be within and in line with the requirement for section 8.
10. Intellectual property
By providing you with the Materials and the information presented in the course of our performing the Event/course, we do not transfer title to you in or of any of Our Intellectual Property and you may not:
(a) alter any of Our Intellectual Property, including the Materials,or copy or reproduce the content of the Event/course or of the Materials or record them by audio, visual or audio-visual means, in any format, or
(b) on-sell the intellectual property or the Materials or make them available for public viewing or hire, to or by any third party.
You authorize us to use any digital, film or other recording of your participation in the Event/course for any purpose, at our discretion, including without limitation, in connection with the marketing and promotion of Event Services and concede that we shall have sole right to the intellectual property therein.
11. Limitation of Liability
XLNT Events does not accept liability for accident, injury or loss suffered while attending the Event/course except in respect of death or personal injury resulting from any act or omission on the part of the supplier. We: (a) exclude all terms, conditions and warranties implied by custom, the general law or statute or which may cause any part of these Terms or Conditions to be void or voidable; (b) limit our liability to you on any account whatsoever to the total amount actually paid by you to us to receive the Event/course; (c) limit our liability to you for any claim (whether arising in contract, tort or statute, for loss or damage suffered by you, connected with or relating to the performance of the Event or your attendance at the Event, to the total amount actually paid by you to us, to receive the Event/course; and (d) exclude all liability for consequential damage (including but not limited to, lost revenue or lost profit) suffered by you in any way connected to the Event/course or your exercise of rights under these Terms and Conditions.
12. Mental, Emotional & Physical Well-being
At all times you are responsible for your own mental, emotional and physical well-being. You warrant that you are able to judge what activities are suitable for you. You acknowledge that we are not aware of any conditions you may have and you hold us to be without any blame for any mental, physical or emotional loss, damage or harm that arises from your attendance.
13. Disclosure
We may pay commissions to third parties arising from your entering into this agreement with us.